As an animal rescue-based business, our passion for the health and well-being of the cats in our care is at the center of everything we do. That mission comes before everything else, including profits. While the decision to temporarily suspend the café operations was not a fun one to make, it was the right decision.
We intake cats coming out of the community from a number of different circumstances and backgrounds. Our health screening process is rigorous, nevertheless, some cat medical problems can be very tricky and not always immediately obvious.
Our dedicated staff is vigilant in monitoring each cat’s health while they’re in our care. It was this vigilance and attention to detail that led us to observe some small patches of hair loss on a cat that had recently arrived. We immediately brought the cat to the vet, where testing was done. While the vet thought symptoms looked consistent with a topical infection, no certain diagnosis could be made. Testing for a fungal infection came back negative, yet the concerning symptoms remained. Nevertheless, out of caution we began preventative measures to mitigate the communicable spread of a skin-related health concern among our cats. Our protocol is to remove any cats exhibiting symptoms from the colony for observation, and they must be cleared by a vet before they will be allowed to re-enter the lounge and interact with customers. It also bears mentioning that at no time have any boarded cats interacted with our colony cats.
At this time, it is still unknown what exactly we are dealing with, although we know that it isn’t life-threatening. We consider the risk of any sort of transmission to our guests and their household to be very low. Without positive test results, we can only make educated guesses, follow the advice of veterinary professionals, and proceed on the most cautious path possible. It is for this reason that we will remain temporarily closed while we care for and monitor the cats’ health.
Thank you for reading this long post. We promise to keep you informed as we learn more, and hope that we can count on your patience and support during this challenging time.